if you read nothing else

→The vitamin vs. painkiller test — and the single AE conversation that flipped Attention's product strategy

→ Why "AI-native" is an architectural truth, not a tagline — and why Gong literally can't catch up


→ The early distribution playbook: 70% inbound before they had a sales team

→ How to create your own market lane without naming a single competitor


→ The one hiring rule Anis won't bend: hell yes or hell no

Anis Bennaceur built an AI-native sales intelligence platform that made acategory king irrelevant — not by outspending them, but by building for an eraGong wasn't designed for.

That company — Attention — competes directly with Gong ($500M+ raised) and Chorus (acquired by Zoom Info). Not by matching their budgets. By making theirarchitecture obsolete.
What follows is the full playbook: how they found the real product, how they named a new category, how they built audience before they had a sales team, and the one hiring rule that hasn't changed since day one.

PRODUCT STRATEGY

They built the wrong thing first. Here's what changed.

Attention's original product was real-time coaching — AI-powered battle cards that surfaced guidance mid-call. It sounded obvious. Every sales leader said they wanted better coaching. Anis spent eight months building it.

Then they shipped it. Reps stopped responding to emails. The head of enablement said they hated the product. The battle cards arrived four seconds too late. The content lacked deal context. Asking a rep to split attention between a customer and a screen was more distraction than tool.

Eight months. Back to zero. But instead of a full pivot, Anis kept listening — and almost accidentally found the real product.

An AE at Auth0 said his company would pay serious money to have Salesforce filled automatically. Best sellers are artists or scientists — they're not paid to do admin. The absence of a solution was its own argument. That's a painkiller.

The real signal wasn't feature demand — it was embarrassment about a task that shouldn't exist. Find what your users are quietly ashamed they still do manually. That's where the market is.

CATEGORY CREATION

"AI-native" isn't a tagline. It's an architectural truth.

When Gong was built, conversation intelligence meant one thing: record the call, surface a summary, show dashboards. That architecture made sense for the era. The product's epicenter was the recording itself.

Attention's epicenter is different at the foundation level. Anis calls it the brain — a context graph that ingests calls, emails, Slack, CRM data, and the full revenue motion. The brain generates intelligence. That intelligence drives autonomous action.The system learns from outcomes and improves continuously.

To ship what Attention does natively, Gong would have to rip out their entire product. They have thousands of clients on that architecture and can't do it overnight. The result — a Frankenstein product built in the wrong era — is precisely the opening Attention walked through.

This is what it looks like to create a market rather than compete for one. You don't claim a feature advantage. You make the category argument: the previous generation was built for the previous era. We started where they ended.

GTM 03 · GTM & DISTRIBUTION AMP

70% inbound before they had a sales team. Here's how.

While Attention was in stealth, Anis spent roughly a year systematically building an audience of sales leaders on LinkedIn — not by publishing content, but by adding them and sending a single unedited message: people call what we're building mind-blowing. I just want brutal feedback. Thirty minutes?

He was getting three qualified meetings per day from the same message. When they came out of stealth in early 2023 — riding the ChatGPT wave — his LinkedIn post drove tens of thousands of impressions and converted into 70% inbound in the early pipeline.

  1. Be where your buyers live — all day, every day. LinkedIn is where Anis'sbuyers spend time. He posts constantly: client wins, employee milestones,founder learnings. Positive energy signals that something real is working. Buyersorbit what's working.
  2. Never name the incumbent. He has never once mentioned Gong in hiscontent. "We're not building conversation intelligence. We're buildingautonomous RevOps." Own the lane. Name your category, not theirs.
  3. Get inside your clients' Slack. Anis and Matias are still in Slack channelswith every client. Speed of iteration, speed of response — being reachable — thatvelocity is what separates the companies that compound. Clients should feellike a teammate, not a vendor.
  4. Start smaller than you think, then grow ACV up. Their first customerswere seed-stage companies with two or three reps — not the enterprise logosthey'd been talking to in stealth. The market showed them where to start. Theylistened, then grew upmarket from proof.
  5. Use the product yourself, every single day. Anis was running 7–10founder sales calls daily and using Attention to write every follow-up email.When Tim Lee (former Sequoia partner) heard this, he said: "That's when youknow you're onto something." Dogfooding isn't a tactic. It's conviction.
Team 04 · TEAM & HIRING AMP

Hell yes or hell no. No exceptions.

Patrick was genuinely resistant to the word "autonomous." He thought it was too big, too abstract. He asked his team: "Can everybody even spell it?"

Then a customer posted on LinkedIn that they hadn't touched their CRM in three months — not as a complaint, but as a boast. Then another. Then another. They were using his word before he'd officially made it the company's word.

THE RULE

If you're not willing to fight — to pay whatever ittakes — to get someone onto your team, theanswer is no.

Anis asks candidates about their childhoods, their wildest dreams, whether they want to be founders. He looks for people on a quest for excellence, not people looking for a job. 
He'll tell them directly: I want you to start a company in two years. That honesty attractsbuilders, not passengers. And when you hire one B-player, A-players feel it — and leave. He'd rather have one superstar than five almost-there candidates, every time.

The principle extends to product decisions too. The team closed their first six-figure deal in August 2024. Within months, six-figure deals were happening every month. Then $300–400K deals. Then seven-figure deals. The acceleration isn't because of themarket — it's because every person on the team is an owner who can operate at thatlevel.

Follow Anis's work at attention.com and on LinkedIn: @AnisBennaceur.